Call Handling

• Malfunction, Damage, Stolen, Maintenance, Request, Tire
• Complaint, Suggestion, Glass Damage
• Maintenance, Malfunction, Damage, Opening a work order with a service provider

Maintenance Management

• Defining the maintenance plan and content related to the Make-Model
• Setting an upper limit for labor and spare parts
• Requirement of approval from the center for requests outside the maintenance plan
• Fleet Vehicle Maintenance Management

Damage Management

• Entering all necessary content such as documents and photographs related to the damage into the damage form at the service
• Requiring approval for all labor and parts’ transactions
• Collecting prices from contracted suppliers for spare parts

Replacement Management

• Managing replacement requests with internal or external pool vehicles

Dashboard and Reporting

• Call status & maintenance counts
• Damage work status counts
• Number of completed and ongoing jobs
• Vehicle-based transaction history (Repair-Paint-Disassembly-Installation)